Product Recall Solutions for the Consumer Product Industry

A product recall or product withdraw of a non-food consumer product can be a very stressful process, fraught with legal issues, business continuity considerations, tight timescales and negative publicity. RQA has unrivalled knowledge and experience to prepare your business for this eventuality, to manage such an incident and help you through the process.

Our experienced team has managed product withdrawals and product recalls involving all major non-food categories including electricals, toys, clothing, nursery products and home goods. We can help your business to manage the process of product withdrawal and product recall efficiently and effectively, minimising the impact on your business and your customers. The key to this process is ensuring that your product recall plans are effective and your product recall team is fully prepared.

Product Recall Consultancy and Training (pre-incident)
                        1. Scoping Meeting
                        2. Product Recall Procedures
                        3. Product Recall Training
                        4. Product Recall Simulation